"Sharon Armstrong and Associates is the first number I call when I am working on a complicated HR issue, because I know that Sharon will listen compassionately, ask relevant questions, and offer guidance that reflects her wealth of knowledge and breadth of human resources experience."

Allyn Gutauskas, Human Resource Manager, Farmington Country Club

"Sharon Armstrong has provided me with invaluable recommendations concerning various employee issues. Her advice has ranged from general suggestions involving the institution of an Employee's Policies and Procedural Handbook to specific advice regarding individual performance problems. Ms. Armstrong's suggestions have directly resulted in improved employee performance. I have found Ms. Armstrong to be very knowledgeable, quick and thorough in response to questions, and delightful to work with. I highly recommend Human Resources 911 to anyone in need of this service."

Helen E. Walker, M.D.

"I call Sharon periodically when I want to discuss a dicey employee issue. It just makes me feel better to be able to bounce an approach off another HR professional. Sharon has a tremendous amount of practical HR experience coupled with a sound understanding of labor law."

Irene Cardon, Human Resources Manager, ATLA

"Sharon has been a tremendous asset when I have needed to prepare for difficult employee meetings and as an advisor on employee issues. She has assisted me in outlining key points to cover in performance appraisal, evaluation discussions and salary negotiations. Sharon's advice has been invaluable; always sound, practical and extremely helpful. I value her wisdom and input for the HR sector of my business."

Michael Willis, President, Trice Talent Payment Services

"Sharon's presentation to our managers and supervisors on performance evaluations was a comprehensive, hands-on session, which left the participants well prepared for the tough task of drafting evaluations. As a follow-up, Sharon met one-on-one with numerous supervisors to discuss specific issues and role-play difficult scenarios. Her knowledge of the process and her easy-going style were instrumental in making our evaluation process a great success!"

Patti Perez, Human Resources Manager, Skadden, Arps, Slate, Meagher and Flom

"In one two-hour segment Sharon Armstrong taught my management team to interview effectively. I was very pleased with Sharon's responsiveness and the efficiency of her presentation and interaction."

Dan Hague, President, Sportrock

"Sharon Armstrong has consistently delivered well-written and researched personnel policies for AARP. Her knowledge of AARP's culture and her HR generalist background have resulted in policies that accurately reflect the Association's core values and beliefs."

Taren McCombs, Manager, Employee Relations, AARP

"The management sessions Sharon conducted at ATLA were a great success. We were especially pleased by the way she led the discussion, providing valuable insights through group discussion. Her knowledge about human resources issues and her fine presentation skills resulted in two outstanding sessions for our managers."

Elizabeth Yeary, Editor, Trial Magazine, ATLA

"Sharon Armstrong was a valuable asset to our organization as we developed and prepared to launch a new HR-related program. As a result of Sharon's involvement, our program was significantly enhanced and we felt confident implementing company-wide training sessions. Sharon's wealth of knowledge and experience were indicative in our many meetings with her, and her professional, personable demeanor made her a pleasure to work with. Sharon is remarkable adept at quickly developing an understanding of an organization's culture and needs; this level of perception enabled us to move forward quickly yet efficiently. An organization seeking world-class human resources and training services would be wise to contact Sharon!"

Angie Dabbs, OD and Training Manager, ARBROS Communications

"Sharon is one of our most popular instructors. She has expertise in a variety of topics that relate to professional and organizational development, and I can always count on her to prepare and adapt course content to the needs of the group. She is responsive and encouraging to participants, and receives consistently strong evaluations. In addition to having strong training skills, Sharon is a knowledgeable and generous colleague. It is a pleasure to work with her."

Judy Pollock, President, Language at Work

"Your presentation was both informative and enlightening and was met with a high degree of enthusiasm from the USTA staff. USTA recently completed a restructuring process and your "Teambuilding" presentation was highly relevant to the culture we are building here at USTA. Our Executive Office was very impressed with both your delivery and the content of the training. We couldn't have been more pleased. Thank you again for providing us with a professional and informative overview of Teambuilding. We appreciate all your efforts and the time you devoted to our presentation."

Erinn Gray, Director, Human Resources, USTA

"Thank you for designing a great program and implementing it in a way that obviously makes a difference, thank you also for your willingness all along the way to work with the client to make changes to continually improve the program. I so appreciate your attitude and hard work."

Cheryl Mirabella, President, Mirabella and Associates

"As a fellow human resources professional, I can appreciate the wealth of experience, knowledge and skills Sharon brings to her training. The content she covers is reality-based, very practical and targeted. Her presentation style is upbeat, fun and interactive. We always receive positive feedback from her class participants. In fact, Sharon's participants always comment they want more training! We are so glad to have her on our team."

Paula Basile, Coordinator, Organizational Development & Training, University of Maryland, Personnel Services Department